311 Rochester, MN

311 is a dedicated service for non-emergency needs within our community. This service is designed to provide residents, businesses and visitors with easy access to a range of City services.

311 will help streamline requests for service such as scheduling building inspections, and reporting of various non-urgent issues such as Tall Grass & Weeds, Potholes, Parking Meters, Boulevard Tree Concerns, Rental Tenant Complaints and other community concerns. Special event updates including Rochesterfest, Thursdays Downtown, Riverside Music Series, and 4th Fest can also be accessed via 311, 311 Website, 311 App, and Chester our AI powered chatbot.

311 can be reached Monday - Friday 8AM to 5PM by phone: 311 or 507-328-2311, or 24/7 via website: rochestermn.gov/311 and chatbot at rochestermn.gov.

You can register for an account with 311, which will allow you to submit and track all your requests for service.