Knowledge Base

How to report abandoned scooters and e-bikes: All Lime scooters and e-bikes have an additional QR code located on the vehicle frame, which allows anyone with a smartphone to report an abandoned vehicle. The QR feature is particularly useful when the vehicle’s battery is fully depleted and will no longer ping its GPS location for pick-up. Lime's goal is to ensure the collection of all reported scooters and e-bikes within 24-72 hours. Residents are encouraged to assist the City and Lime in reporting misplaced vehicles that appear abandoned for long periods of time.