ZIPS Paratransit
The Zumbro Independent Passenger Service (ZIPS) is a shared-ride transportation service designed for individuals who are unable to utilize Rochester Public Transit's fixed route service due to a disability. As a shared-ride service, passengers should anticipate sharing their journey with others.
For more information on ZIPS, visit: Accessibility & Paratransit
To access ZIPS service, completion of an eligibility application is required.
Service Hours:
- Monday - Friday: Earliest pickup is 5 a.m. Latest pickup is 10:30 p.m.
- Saturday, Sunday and Holidays*: Earliest pickup is 6:30 a.m. Latest pickup is 7:30 p.m
*Holiday service: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day.
Reservation Hours:
To make a reservation, please call (507) 328-2520 during the hours below:
- Monday - Friday: 6 a.m. - 5 p.m.
- Saturday, Sunday and Holidays: 8 a.m. - 5 p.m.
You can schedule rides up to 7 days ahead. For next-day rides, please call no later than 5 p.m. the day before. We appreciate as much advance notice as possible for next-day requests.
Because this is a shared-ride service, representatives may negotiate the pick-up or drop-off time with you by up to 60 minutes to accommodate all riders.
Fares and Passes:
ZIPS riders have the option to purchase fares and passes for ZIPS paratransit service, as well as access reduced fares for the regular fixed-route bus service.
Please note - If you are current ZIPS rider and would like to sign up for the RPT Mobile Fare App, you must first contact Devin Laiho, Mobility Coordinator at dlaiho@rochestermn.gov or call 507-328-2434.
- One-way fare: $3.00
- 5-ride pass: $15.00
- 10-ride pass: $30.00
ZIPS fares and passes may be purchased using cash or check directly from ZIPS drivers, at the RPT Office (4300 East River Road NE, Rochester, MN 55906), or by using a debit or credit card by using the RPT Mobile Fare App.
Reduced Fares (fixed-route bus service only)
- Single-ride fare (one-way, includes transfer): $1.00
- 10-ride pass: $8.00
Reduced fares and passes for the regular bus service may be purchased through the RPT Mobile Fare App, or by showing your ZIPS ID to the driver and paying cash.