Knowledge Base

There are multiple options for paying parking tickets.

• Pay Online
  
• US Mail: write a check and mail to the address listed on the ticket
• Drop box: located at the entrance to the Government Center parking lot off of 4th St SE, do not put cash in the drop box.
• Over the phone: IPS at 855-507-2006 for no additional fee

If your citation has been sent to collections:

Payment for delinquent citations (past 45 days) is made to the collection agency IPS Group, Inc.

Note that once in collections, the City no longer holds that account and is unable to process payments or contestations.

For more information on citations in collections read this article of December 2024: Change in state law leads to past-due parking tickets being sent to collections.