Knowledge Base

As of May 27, 2021, the RPU Board adopted an updated Billing, Credit, and Collections Policy. The policy includes information on: Billing, Late Payment Fees, Payment Options, Deposits, Delinquent Accounts and Disconnection of Service, Cold Weather Rule, Deceased Customer, Disputes and Appeals, and Meter Tampering.

For more information on Billing Fees, Deposits, and Payment Options, visit our Billing Fees, Deposits, and Payment Options Webpage.