Knowledge Base

Unpaid parking citations more than 45 days past due are sent to collections.

Confirm Citation Status:

Individuals can visit https://rochestermn.citationportal.com/ at any time to confirm whether any unpaid parking tickets are associated with their vehicle.

Collection Agency:

IPS Group, Inc. will use the Collection Bureau of America, for the collection service. The Collection Bureau of America is a California-based company and calls from the company may have an out-of-state area code.

The Collection Bureau of America will send an initial letter, if there is no response in 45 days, they will attempt to collect via text, email or call. Please contact the collection agency directly with any questions or concerns.

To make payments:

Visit: IPS Group, Inc

Call: 888-306-2045