Knowledge Base

Stop Service

Need to stop service? To stop service at an existing residence, please call RPU Customer Care at 507.280.1500 or 800.778.3421 or stop into the RPU Service Center located at 4000 East River Road NE.

Please be prepared to provide a forwarding address to ensure that your final bill reaches your new location.

If we cannot verify your identity during the phone disconnection process, we may require that you stop into the RPU Service Center with proper identification.

Please allow at least one business day to complete your request.