Knowledge Base

Existing Customers – Move Service

Already an RPU customer? If you are moving from one residence in our service area to another, please call RPU Customer Care at 507.280.1500 or 800.778.3421 or stop into the RPU Service Center located at 4000 East River Road NE.

In some cases, a Security Deposit may be required. Existing or previous customers may be required to provide a Security Deposit as a condition of obtaining new service if they have an unacceptable credit history.

If we cannot verify your identity during the phone application process, we may require that you stop into the RPU Service Center with proper identification.

Please allow at least one business day to complete your request.