Knowledge Base

RPU Service Center Lobby Hours:

• Monday - Friday 8AM to 4:30PM

RPU Customer Care by phone: 507-280-1500

• Monday - Friday 8AM to 5PM

Customer Care by email: customercare@rpu.org

Report an Outage:

Electric Outage: 507-280-9191

Water Outage:

• 8AM - 5PM: 507-280-1500
•  5PM - 8AM: 507-280-9191

Storm and Sewer Backup or Overflow: 507-328-2640

Records Requests:

Public data requests should be made through the City Clerk's Office