Knowledge Base

During the winter it is up to each property owner to clear public sidewalks of snow and ice. Rochester Code of Ordinances Section 9-6-2 requires property owners with a public sidewalk to remove snow and ice within 24-hours after a snowfall. This is necessary to ensure the safety of people using the sidewalks during the winter.

You can report the following complaints via the online portal or by calling 311 within city limits or 507-328-2311.

• Bike Lane - Snow Removal Complaints
• Bus Stop - Snow Removal Complaints
• Park Trail - Snow Removal Complaints
• Sidewalk - Snow Removal Complaints

The City of Rochester removes snow from many miles of bike paths and the trail network during the winter months. View a map of the paths and trails maintained during the winter. Not all paths and trails are open, as it is not practical to maintain the entire trail network.