Knowledge Base

During the winter it is up to each property owner to clear public sidewalks of snow and ice. Rochester Code of Ordinances Section 9-6-2 requires property owners with a public sidewalk to remove snow and ice within 24-hours after a snowfall. This is necessary to ensure the safety of people using the sidewalks during the winter.

Complaints about un-cleared sidewalks and pedestrian ramps can be lodged by calling 311 or 507-328-2311, or by submitting an online request.