Knowledge Base

ParkMobile App

Category: Parking Meters

The ParkMobile app for iPhone and Android gives you a smarter way to park.

ParkMobile is the #1 app for parking in the United States, letting you easily pay for on-street parking. We have over 1,300 on-street meter spots available in Rochester.

Step 1: Download the App

App storegoogle play

Step 2: Create an Account

Video: How to Set Up Your Account

Step 3: Set Up Payment Method

Video: How to Set Up Payment

Step 4: Enter Vehicle Information

Video: How to Manage Vehicles

Step 5: Fine ParkMobile Engaged Parking

Look for this decal on the meter:

graphic depicting how to use park mobile app

Meter time limits are MAXIMUM TIME ALLOWED 
Per Municode Sec. 11-6-34(a), a vehicle is unlawfully parked  if it remains beyond the legal parking limit established for the limited parking zone. 

New License Plates?

 Do not forget to replace the old plate number with the new one in ParkMobile. This will prevent you from being ticketed because the license plates do not match (even though you may have paid the appropriate parking meter fee). 

Transaction receipt for proof of meter payment if citation issued:

Open the app, tap on the “Activity” button on the bottom of the screen and then select “History” at the top. Parking sessions should be located there. Take a screenshot and upload to Citation Portal.

Updated 10/15/2025 10:47 AM
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